Hear From Your Congregation Without Putting Them on the Spot
QR Poll gives church leaders anonymous congregation feedback on services and events. Print QR codes in bulletins or display on screens during announcements.
- Best for
- Pastors, church administrators, ministry leaders
- Setup time
- 30 seconds
- Cost
- Free up to 250 responses/mo, then $6/mo
- No app required
- Respondents scan with any phone camera
The Problem
Suggestion boxes don't get suggestions. Hard to know if sermon topics are resonating. New visitor feedback is critical but rarely captured. Committee meetings shouldn't be the only feedback channel.
How QR Poll Helps
- Anonymous feedback. Congregation shares without awkwardness.
- Simple setup. No technical skills needed.
- Track what resonates. See which topics engage your community.
- New visitor input. First impressions you'd never hear otherwise.
Sample Church Poll Questions
The goal is to hear what people actually think, not to run a census. Keep it to two or three questions per poll.
- "How was today's service?" (1-5 stars)
- "Any prayer requests or suggestions?" (open text)
- "Did you feel welcomed today?" (yes/no)
- "What topics would you like to hear about?" (open text)
- "How was the new visitor experience?" (1-5 stars)
The open text questions are where you learn the most. "Parking was confusing," "couldn't hear the speaker in the back rows," "loved the music today." Specifics you can act on. Don't ask all five of these at once. Pick two that matter this month.
Where to Place QR Codes at Church
Put the QR code where people are already sitting or standing still. Don't make them go looking for it.
- Printed in the bulletin. This is the most natural placement. People are holding the bulletin during the service and often flip through it afterward. High visibility, zero extra effort.
- On screen during announcements. Display it for 30-60 seconds while someone talks through the week's events. People pull out their phones during announcements anyway. Give them something useful to scan.
- Table cards at fellowship. Post-service coffee and snacks are when people are relaxed and reflective. A small tent card on each table catches people in the right mindset for honest feedback.
- New visitor welcome packet. Include a QR code specifically for first-time visitors. "How was your first visit?" is some of the most valuable feedback a church can get, and you almost never hear it otherwise.
The bulletin is the easy starting point. If you only do one thing, do that.
Why Anonymous Feedback Matters for Churches
Churches have a unique feedback problem. The relationship between congregation and leadership is personal. People don't want to hurt their pastor's feelings. They don't want to seem ungrateful. They don't want to be "that person" in a community they care about.
So they say nothing. Or they mention it to a friend in the parking lot. Or they quietly switch to the other service time. Or they just stop coming.
Anonymous feedback sidesteps all of that. When someone can share "the service felt rushed today" or "I wish we sang more hymns" without their name attached, they actually say it. The feedback is more honest and more frequent than anything you'd get from a committee meeting or a suggestion box with a visible handwriting sample.
This isn't about replacing personal relationships. It's about hearing from the 90% of your congregation who will never walk up to a pastor and share constructive criticism face to face. Those people have opinions. They're just polite about it.
How It Works
- 1Create a poll for your service. Add 2-3 questions. A rating and an open text field. Takes about a minute to set up.
- 2Print the QR code in your bulletin. Or display it on screen during announcements. Congregation scans with their phone camera.
- 3Review feedback each week. See what resonated. Spot trends over time. Share insights with leadership without revealing who said what.
Common Questions
How does pricing work?
Free plan includes 250 responses per month. Pro is $15/month for 10,000 responses and removes branding.
Can we print the QR code in the bulletin?
Yes. Works great in bulletins, on screens during announcements, or on table cards at fellowship.
What should we ask?
Keep it simple. "How was today's service?" (1-5). "Any prayer requests or suggestions?" (open text). Don't overcomplicate it.
Will older congregation members be able to use this?
Most smartphones made in the last 6-7 years can scan QR codes with the default camera app. No app download required. We've seen churches with predominantly older congregations get solid response rates. The people who can't or won't scan simply don't, and that's fine. You're not trying to survey everyone. You're trying to hear from people who have something to say.
Can we use this for events beyond Sunday services?
Yes. Create separate polls for VBS, youth group, small groups, outreach events, volunteer appreciation, whatever. Each gets its own QR code. Some churches run a standing "Sunday service" poll all year and create one-off polls for special events. Both approaches work.
Is the feedback really anonymous?
Yes. No login, no email, no name required. Respondents are just anonymous entries. This matters for churches especially. People won't share honest feedback about a sermon if they think the pastor will know who said it. Anonymity is what makes the feedback honest.