Patient Feedback Before They Post on Healthgrades
QR Poll captures waiting room patient feedback anonymously with no personal data collected. Catch satisfaction issues before they become Healthgrades reviews.
- Best for
- Medical offices, dental practices, clinics
- Setup time
- 30 seconds
- Cost
- Free up to 250 responses/mo, then $6/mo
- No app required
- Respondents scan with any phone camera
The Problem
Wait time complaints go online, not to you. Patient satisfaction scores matter for reimbursement. Staff interactions are invisible until there's a formal complaint. HIPAA concerns make people nervous about any digital forms.
How QR Poll Helps
- Anonymous. No personal data collected. HIPAA-friendly.
- Waiting room QR placement. Feedback while they wait.
- Simple satisfaction ratings. Not complex forms.
- Real-time alerts. Know about issues immediately.
How It Works
- 1Create your poll. Add your questions. Takes 30 seconds.
- 2Print or display your QR code. Works on any phone camera.
- 3Watch responses come in. Export anytime.
Common Questions
Is this HIPAA compliant?
We don't collect personal health information. Anonymous satisfaction ratings aren't PHI. But if you need a BAA, talk to your compliance team first.
Where should I place the QR code?
Waiting room is best. Patients have time, they have phones, and the experience is fresh. Also works near checkout.
What should I ask?
Simple satisfaction rating. Wait time perception. One open-ended "anything we should know?" Keep it under 4 questions.