Catch Problems Before They Hit Yelp
Table tent QR codes that guests actually scan. Get feedback while they're still at the table—when you can still fix it.
Scan to try it out
Built for Restaurants
Everything you need to collect, track, and act on customer feedback
Real-Time Alerts
Get notified instantly when feedback comes in. Address issues before guests leave.
Server Tracking
Track feedback by server or section. Reward your best team members.
Trend Analysis
See patterns over time. Know which dishes need attention.
Private Recovery
Reach out to unhappy guests directly. Fix issues before they post online.
Table Tents That Work
Place a small tent card on each table with your QR code. Guests scan while waiting for the check—when the experience is fresh in their minds.
- Catches feedback before guests leave
- Higher response rate than receipts
- Easy to update—just reprint the code
- Works for dine-in and patio seating
Receipt & Check QR Codes
Add your QR code to receipts or check presenters. Guests scan while reviewing the bill—a natural moment to reflect on the experience.
- No extra materials to print or place
- Captures every guest, not just tables
- Works for counter service and fast casual
- Links feedback to specific transactions
Takeout & Delivery Bags
Stick a QR code on takeout bags and delivery containers. Get feedback from off-premise customers who you'd otherwise never hear from.
- Reach delivery and pickup customers
- Track third-party delivery quality
- Simple sticker application
- Build relationships beyond the restaurant
How It Works
Start collecting feedback in under 5 minutes
Create Your Poll
Add your question and answer options. Takes about 30 seconds. No account required to start.
Share the QR Code
Print it, display it on screen, or share the link. Works with any phone camera—no app needed.
See Results Live
Watch responses appear in real-time. Export to CSV anytime. Share live results with your team.
Restaurant Feedback FAQ
What questions should I ask customers?
Start simple: one rating question (1-5 stars for overall experience) and one open-ended question ("What could we do better?"). This takes under 20 seconds to complete, which means more people finish it. You can add questions about specific things like food quality or service speed, but keep it to 3-4 questions max.
Where should I place the QR code?
The best spot is on table tents or table stickers—guests see it while waiting for the check. Other effective locations: on receipts, check presenters, takeout bags, and near the exit. The key is catching people while the experience is fresh, not after they've left.
How do I handle negative feedback?
Negative feedback is actually valuable—it's someone telling you about a problem you can fix. With QR Poll, you can see feedback in real-time and respond while the guest is still there. For online complaints, you'd never get that chance. Set up notifications so you or a manager can address serious issues immediately.
Can I respond to feedback privately?
Yes! You can optionally ask for an email address. When someone leaves negative feedback, you can follow up directly to resolve the issue. Many guests appreciate this personal touch—and it often prevents them from posting negative reviews online.
What's the response rate compared to comment cards?
QR codes typically get 3-5x higher response rates than paper comment cards. People have their phones ready to pay anyway, and the digital format feels quick and modern. Plus, you save on printing costs and data entry time.
Can I customize the poll to match my brand?
Yes, with the Pro plan you can add your restaurant's logo, use your brand colors, and customize the thank-you message. This makes the experience feel like part of your service rather than a generic survey.